How to Stay Top-of-Mind with Past Clients (Without Feeling Pushy)
Every agent wants referrals and repeat business — but most don’t have a reliable system to keep past clients engaged. This post reveals how to stay relevant long after closing day, without feeling like you’re pestering people. Spoiler: it starts with sending value, not sales pitches.
💡 Key takeaway:
Your clients don’t forget you because they didn’t like working with you — they forget you because life got busy. A well-timed, helpful newsletter keeps you top-of-mind (without being annoying).
The $100K Question: How Do You Stay Relevant After the Transaction?
Many agents work hard to win a client... and then disappear after closing.
But what if you could stay top-of-mind for months (or years) — in a way that’s genuine, low-effort, and doesn’t feel like a “sales call?”
That’s the magic of client retention marketing — specifically, email newsletters.
Why Staying in Touch Matters More Than Ever
According to NAR, 88% of buyers said they would use their agent again. Yet fewer than 25% actually do.
That gap? It’s a follow-up problem.
If you’re not consistently showing up in a past client’s world, you’re out of sight, out of mind — and your competitor will win the next listing.
“But I Don’t Want to Feel Pushy or Salesy…”
Good news: You don’t have to be.
In fact, the most effective follow-ups have nothing to do with buying or selling.
It’s about:
- Delivering local value
- Showing you care
- Making it easy for them to remember (and refer) you
That’s where email newsletters shine.
What Makes a Great Client-Focused Newsletter?
A great real estate newsletter doesn’t shout “Hire me!” — it whispers “I’m still here if you need me.”
Here’s what your newsletter should focus on:
✅ Value-first content: homeowner tips, local events, seasonal reminders
✅ Helpful tone: like you're chatting with a neighbor, not closing a deal
✅ Consistency: monthly is plenty — just don’t go dark
✅ Personalization: use their first name, reference local trends, and keep it human
5 Newsletter Topics That Build Trust (Not Just Traffic)
- Homeowner Tips
Send seasonal maintenance checklists, decor ideas, or energy-saving guides. - Local Events Calendar
Include a roundup of weekend happenings, festivals, or kid-friendly activities in your farm area. - Home Value Reminders
“Thinking of selling in 6–12 months? Here’s what your home might be worth today.” - Vendor Spotlights
Feature local plumbers, landscapers, or painters you trust — people love referrals. - Milestone Check-Ins
“Can you believe it’s been 1 year since you moved in? Hope you’re loving the new place!”
💡 Not sure what to say each month?
➡️ Download the Free Realtor Newsletter Kit
It includes 30+ email ideas, templates, and a calendar to make staying in touch effortless.
Real-Life Examples of Agents Winning with Newsletters
🔹 Maya, an agent in Texas, sends one email per month with homeowner tips and local events. She’s booked 4 listings from past clients in the last 6 months — all from reply emails.
🔹 Jake, a newer agent, used our templates to set up a quarterly newsletter. One past client referred their sister after getting his “Top 5 Summer Prep Tips for Homeowners” email.
They weren’t pushy. They were just present.
“But Won’t People Unsubscribe?”
Sure — a few might.
But if your emails are helpful, short, and relevant, most people won’t just stay — they’ll engage.
Pro Tip: Keep it skimmable, local, and personal. No one wants a Wall Street Journal essay in their inbox.
How to Set Up Your Newsletter (In Under 30 Minutes)
If you’re brand new to this, don’t overthink it. Here’s a simple system:
1. Choose an Email Tool
Start with Mailchimp or FloDesk. Both are beginner-friendly and offer beautiful templates.
2. Build a Past Client List
Export names and emails from your CRM. Add people you’ve worked with in the last 1–3 years. (Don’t forget those open house contacts!)
3. Pick a Template
Don’t start from scratch. Use one of the pre-designed newsletter templates from our Realtor Newsletter Kit.
4. Schedule Your First Newsletter
Set a date. Add it to your calendar. Make it recurring monthly.
5. Automate Birthday & Anniversary Emails
Want to go the extra mile? Set up simple “Happy Homeiversary” messages using Mailchimp’s automation.
Advanced Tip: Segment Your List for Even Better Results
Once you get comfortable, try segmenting your list:
- 🏡 Past buyers
- 🛠️ Sellers you’ve worked with
- 🧊 Cold leads from a year ago
- 📬 Open house sign-ins
Then tailor your message just a bit. “Thinking about refinancing?” might work for owners, but not for renters.
Don’t Overthink It — Just Stay Human
You don’t need to send award-winning prose. Just check in.
Some months, your email might say:
“Hey [Name], just wanted to share a few local spring clean-up tips. Hope you’re still loving your home in [Neighborhood Name]!”
That one sentence? That’s better than radio silence for a year.
Recap: How to Stay Top-of-Mind (Without Being Annoying)
✅ Share helpful, relevant info — not sales talk
✅ Send it monthly — no ghosting
✅ Use email tools that make it easy
✅ Make your past clients feel remembered and valued
✅ Leverage automation and templates to save time
Want to Start Without Overwhelm?
🎁 Download the Free Realtor Newsletter Kit
What’s inside:
- 5 high-performing email templates
- 30-day real estate email calendar
- “Welcome back” scripts for past clients
- Tools + platform recommendations
Stay top-of-mind without feeling pushy. Start with your next email.